Thursday, May 28, 2009

Ten Commandments of Human Relations


I've been trying to rediscover what the top of my desk looks like lately, and as I tidy up, I keep finding notes to myself for blog topics. This was an easy rip-off actually. I think I originally got it from my sister, a former Kirby (vacuum cleaner) distributor. I can't imagine surviving in her environment - 80% cold calls, 80% people just wanting a free carpet cleaning, 20% who might be interested and 1 -3 % who actually end up buying. But I give her a lot of credit, she ran a distributorship successfully for over 15 years and started each day with a positive thought and comment! That's positive!


So, here are the Ten Commandments of Human Relations:

  1. Speak to People. There is nothing so nice as a cheerful word of greeting.
  2. Smile at People. It takes 72 muscles to frown, only 14 to smile.
  3. Call People By Name. The sweetest music to anyone's ears is the sound of their own name.
  4. Be Friendly and helpful. If you would have a friend, be a friend.
  5. Be cordial. Speak and act as if everything you do is a genuine pleasure.
  6. Be Genuinely Interested in People. You can like almost everybody if you try.
  7. Be Generous with Praise, and cautious with criticism.
  8. Be Considerate with the feelings of others. There are usually three sides to a controversy; Yours, the other person's and the right side.
  9. Be Alert to give service. What counts most in life is what we do for others.
  10. Add to this a good sense of humor, a big dose of patience and a dash of humility, and you will be rewarded many-fold.
This is Rascal hanging on the driveway last weekend. It got hot and so did he. Hope everyone is enjoying the end of Spring and the onset of Summer.



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